FAQ's

A: To access your employee information, you must have been given an admin privilege to edit employee information. From your Dashboard>>>Employee Records>>>>Employee listing>>>>Search for Employee (You can search by name, employee number and by category)>>>Select employee>>>Edit>>>choose which employee form to edit>>>Submit.

A: The process of onboarding an employee on Smartace is the easiest and effective. The Onboarding processes consists of you creating all the necessary fields, from departments, locations, job roles, grade-level benefits, and other system options. To add an employee, from your Dashboard>>>Employee Records>>>Manage Simple Employee>>>Add Single Employee>>>Fill in the necessary forms (Start by filling Employee profile) >>>Submit Adding a new employee to the system will also go through an approval workflow that you have set. The new employee will only be added on the system if it passes through all the available approval workflow

A: The Application provides you with the option of confirming employees, depending on the rules set on when new employees should be confirmed. The application generates a ‘CONFIRMATION DUE’ list to remind the HR Admin based on the speculated time for confirmation. As an HR Admin, you can generate this ‘CONFIRMATION DUE’ list and initiate confirmation. To generate this list, from your dashboard>>>Employee Records>>>Confirmation>>>from the filter tab, select CONFIRMATION DUE>>>Search. The list of all employees due for confirmation would be generated for you to initiate. You do not need the CONFIRMATION DUE list to confirm employees, you can search for an employee individually to initiate confirmation. Instead of filtering for confirmation duelist, click on SEARCH FOR EMPLOYEE using any of the search parameters, then Initiate confirmation.

A: Smartace allows you to manage admin user privileges on the portal, to do this you will need to create your admin users and assign privilege mapped to a role to such user. To do this please click on Administration>>User mangement>>Add user>>Fill Form>> Click on Create.

A: The Smartace HR has a large database that can take more than 20,000 employees with no need for you to worry about slow processes. You can also process payroll for this number of employees in 15minutes.

A: The Smartace HR application understands the need for security and also access control, the application comes with a transactional and audit trail module where you get to keep track of how each access level performs different tasks on the application. You can filter the transactional log by module, date and also what action was performed. To check this, from your Dashboard>>Administration>>Transactional log. You can filter by action type, who performed the action, Date, Module. You can also export this report to PDF or EXCEL format.

A: The Smartace HR has a large database that can take more than 20,000 employees with no need for you to worry about slow processes. You can also process payroll for this number of employees in 15minutes.